Terms and Conditions

ONLINE STORE TERMS AND CONDITIONS

fixon.pro

§1 General Provisions

These Terms and Conditions define the general conditions for placing Orders in the online store located at the electronic address https://fixon.pro (Online Store)

Contact with the Seller is possible via:

  • email address: mukosiiiryna@wp.pl
  • phone number: +48 574 57 57 28
  • phone number: +48 606 793 499
  • chat available on the store website

These Terms and Conditions have been prepared based on applicable laws:

  1. the Act of April 23, 1964 – Civil Code;
  2. the Act of May 30, 2014 on Consumer Rights;
  3. the Act of July 18, 2002 on Providing Services by Electronic Means;
  4. the Act of August 29, 1997 on the Protection of Personal Data.

§2 Definitions

Terms used in these Terms and Conditions have the following meaning:

Business days – means days of the week from Monday to Friday, excluding public holidays.

Delivery – means the actual act of delivering the Goods specified in the order to the Customer by the Seller.

Customer – means an entity to whom services may be provided by electronic means.

Consumer – means a natural person performing legal transactions with the Seller not related to their business activity.

Seller – means FIXON IRYNA MUKOSII, Mazowiecka 57, 05-077 Warszawa, NIP: 1133178861, REGON: 542679041.

Goods – means movable items from the Seller's assortment.

Sales Agreement – means a sales contract for Goods concluded remotely.

§3 Using the Store

All intellectual property rights related to the Online Store belong to the Seller.

Minimum technical requirements: Internet Explorer 11, Chrome 39, Firefox 34 or newer.

In order to place an order, it is necessary to have an active email account.

§5 Goods and orders

All Goods are brand new and free from legal defects.

The Customer can place orders 7 days a week, 24 hours a day.

After placing an order, the Seller sends a confirmation to the email address.

§6 Payments

Prices are gross prices and do not include Delivery costs.

Payment methods:

  • Online payment STRIPE (BLIK, Card, Paypal, Apple Pay, Google Pay, Link, Revolut Pay)
  • Cash on delivery

Online payment processing is provided by Stripe.

§7 Delivery

The Seller carries out Delivery within the territory of the Republic of Poland.

Goods are delivered to the address indicated in the order or to a DPD collection point.

The Customer should examine the shipment in the presence of the Delivery person.

§8 Complaints

The Seller is obliged to deliver Goods without defects.

Complaints can be submitted:

  • in writing: FIXON IRYNA MUKOSII, Mazowiecka 57, 05-077 Warszawa
  • by email: mukosiiiryna@wp.pl
  • using the contact form

Complaints are processed within 14 days.

§10 Withdrawal from the Agreement

The Consumer has the right to withdraw from the Agreement within **14 days**.

The Seller refunds payments within 14 days of receiving information about the withdrawal.

The ordering party bears the direct costs of returning the Goods.

§12 Personal data protection

The administrator of personal data is FIXON IRYNA MUKOSII, NIP: 1133178861.

Data is processed for the purpose of fulfilling orders.

Details in the Privacy Policy and GDPR Clause.

§14 Final Provisions

In matters not regulated, the provisions of the Civil Code apply.

Disputes are resolved by the competent common court.

The Seller reserves the right to change the Terms and Conditions.

Contact details

FIXON IRYNA MUKOSII

Mazowiecka 57, 05-077 Warszawa, Poland

NIP: 1133178861 | REGON: 542679041

E-mail: mukosiiiryna@wp.pl

Telefon: +48 574 57 57 28

Telefon: +48 606 793 499